Turn Uncertainty Into Success

The marketplace and future are uncertain. According to PWC’s 23rd Annual Global CEO Survey, only 27% of CEOs are “very confident” in their prospects for revenue growth in 2020, a low level not seen since 2009. And that was before the global pandemic struck.

In addition to all of this uncertainty, customer demands on applications are also increasing. In order to face these challenges head on and come out on top, enterprises have two options: increase the size and cost of engineering teams, or increase engineering efficiency.

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The growing importance of skilled engineering teams

Access to engineering talent is now more important to companies than access to capital. More than 60% of executives consider this a potential threat to their business. Between maintenance issues, such as debugging and refactoring, and time spend on “bad code” the annual lost opportunity cost is nearly $85 billion worldwide. As the necessity of driving business value with applications increases, so does the importance of engineering teams.


of executives consider access to engineering talent as a potential threat to their business


in opportunity cost lost annually, due to maintenance issues and time spent working with “bad code”

Win more with agility and stability

Agility and stability are core differentiators for organizations. You need to be able to quickly release new features and ensure application stability and security. In order to do this, it’s critical that your engineering organization has a clear line of sight into application behavior, and more importantly, how to quickly diagnose and resolve any application errors.

Agility is what allows a business to rapidly grow its revenue streams, respond to customer needs and defend against disruption. It is the need for agility that drives digital transformations and pushes companies to define new ways of working, develop new application architectures, embrace cloud, and adopt microservices and container technologies.

But agility alone won’t get a business where it needs to be; agility with stability is the critical competitive advantage.

Layering service mesh technology into microservices and container environments can help organizations achieve agility with stability. Aspen mesh increases observability of what’s going on in the technology infrastructure, provides engineering with tools for resolving problems, and enforces security and compliance policies determined by the business.

Companies that use this technology to move faster and rapidly meet evolving customer needs — while staying out of the news for downtime and security breaches — will be the winners of tomorrow.

For an even better customer experience, improve your MTTR

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What is MTTR?

In the hardware world, where the term orginated, MTTR stands for mean time to repair. It represents the average time required to repair a failed component or device.

In the software world, MTTR stands for mean time to resolution. It’s the measure of how long it takes the engineering team to identify a problem, uncover its root cause, implement a fix, and return an application to its intended levels of performance and availability.

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How does reducing MTTR help your business?

Reducing MTTR — consistently finding and fixing problems quickly by improving engineering efficiency — delivers clear, measurable business benefits. Here are a few benefits you can expect:

  • Build trust with your users by ensuring they have a better experience interacting with your applications
  • Provide more opportunities for your engineering team to contribute real value to your business
  • Ease the burden for your people by equipping them with the right technology for doing their jobs

Reduce MTTR and boost engineering efficiency with the right mesh

A common challenge companies face is the difficulty of debugging and resolving problems in a microservices environment. Engineers are challenged to resolve issues quickly, especially when there are cascading failures which can significantly impact the user experience.

This is why Aspen Mesh is focused on trying to make it easy for engineering organizations to reduce MTTR — and increase engineering efficiency. More uptime means more revenue, and the agility with stability that you need for a competitive edge.

Most service mesh solutions provide observability, with tracing and logging capabilities that identify when errors occurred. Aspen Mesh brings this data together into a single source of truth, helps pinpoint the cause of the problem, and provides integrated tools for fixing issues on the spot.

Aspen Mesh is designed to help engineers address the three most critical areas in providing application agility and stability:

Anomaly Detection

Proactive anomaly detection, quick incident response and resolution, and workflows that accelerate the remediation process

Infrastructure and performance

A unified source of multi-dimensional insights into application and infrastructure health and performance that provides context about the entire software system

Weak points

Line of sight into weak points in environments, enabling engineering teams to architect more resilient systems in the future

There are many other advantages to adopting a service mesh, including decreasing risk and optimizing cost. When it comes to delivering a better customer experience, the right service mesh can give your engineering teams the tools they need to reduce MTTR while increasing overall productivity.

Grow your business in uncertain times

In these uncertain times, remember that you’re not alone; we’re here to help. If you have any questions about service mesh, feel free to reach out to

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